FAQ

Service Faq

  • What types of businesses do you work with?
    We primarily support small and midsize businesses, including shipping companies, GP services, adult family homes, and local service providers — helping them digitize and grow through tailored tech solutions.
  • What does your IT support cover?
    Our IT Consulting include on-site and remote tech support, cybersecurity management, IT training, network setup, and systems troubleshooting. We’re also expanding into IT workforce training for organizations.
  • Can you build both websites and mobile apps?
    Yes! We develop custom websites, web apps, and mobile-friendly solutions that are fast, secure, and easy to manage — all designed to match your business goals and branding.
  • How long does a typical project take?
    Project timelines vary based on scope, but most websites are completed within 2–4 weeks. Complex systems or IT rollouts may take longer. We always communicate timelines clearly from the start.

Research Faq

  • What type of research does Simple Simple Technology conduct before starting a project?
    Before kicking off any project, we engage in user, market, and technical research to understand client goals, pain points, competitor benchmarks, and target audiences. This helps us design solutions that are functional, scalable, and aligned with real-world needs.
  • How does research influence your website or application development?
    Our research uncovers how users behave, what features they expect, and what design patterns work best in your industry. These insights shape everything from layout and content to functionality, resulting in a more intuitive and effective digital product.
  • Do you involve clients during the research phase?
    Absolutely. We involve our clients in discovery workshops, interviews, or surveys to gather firsthand insights. Your experience, vision, and feedback are crucial to ensuring our solutions meet both user and business needs.
  • What tools or methods do you use for research?
    We use a mix of qualitative and quantitative methods such as stakeholder interviews, user journey mapping, competitor analysis, surveys, and data analytics tools. Our goal is to validate assumptions and inform strategy with data.